Next Day Delivery | Mon-Fri
Free on all orders over £75
Product Sourcing Service
Can't find it? We'll get it for you!
Trade Accounts Available
Easy invoicing & bulk discounts
Over 45 Years Experience
Serving our customers since 1979
Policy date: 11th March 2023
We are committed to protecting your privacy and keeping your personal information secure. On 25th May 2018, the General Data Protection Regulation (GDPR) came into effect, setting new standards for how personal data is collected and used.
To help you understand what information we collect and how we use it, we have updated our Privacy Policy. This applies to all orders placed online or over the phone.
This policy explains:
Chorley Electrical Traders Limited is committed to ensuring that your privacy is protected. If we ask you to provide personally identifiable information, it will only be used in accordance with this Privacy Policy.
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Who is Collecting the Data?
Chorley Electrical Traders Limited is the data controller for all information collected through our website, by phone, or via email.
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What Personal Data Do We Collect?
We may collect the following information:
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How Do We Collect Personal Data?
We collect personal data through:
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What Information Is Collected During Checkout?
Payments are processed securely through PayPal or Stripe. If you pay via Stripe:
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How We Use the Information We Collect
We use your information to:
We will only send you marketing communications if you have given us explicit permission.
Additional information about systems we use is outlined below.
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Internal Systems & Website
Orders and enquiries placed through our website are processed through a bespoke system developed by our web and software teams. Completed orders are then imported into our internal stock system, which we use to manage fulfilment and delivery.
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Who Do We Share Your Information With?
Couriers
To deliver your order, we share your:
This allows the courier to send delivery updates, including expected delivery windows.
Suppliers
In some cases, we may share your details with suppliers to:
Our website uses Google services such as Google Analytics to understand how visitors use the site. Cookies track information such as:
This information helps us improve our website and advertising. You can learn how Google uses and stores this data on their support pages.
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How Long We Keep Your Data
We retain your information only for as long as necessary for the purposes we collected it, including:
We also consider legal or regulatory requirements that may require us to keep certain records for longer.
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Legal Basis for Data Processing
We process data under the following GDPR lawful bases:
Contract
When you place or begin an order, arrange delivery, or request a return, we process your information to fulfil that contract. This includes billing details, delivery information, and contact details.
Legitimate Interests
After your order is fulfilled, invoice details (including items ordered, addresses, and contact information) are stored in our systems. This allows us to assist with recalls, warranties, returns, refunds, or future enquiries.
Consent
For non-essential purposes such as marketing or optional cookies, we will always obtain your explicit consent via a clear opt-in process.
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Cookies
Cookies are small text files stored on your device. We use them to:
You can learn how to manage cookies at: www.aboutcookies.org
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Changes to This Privacy Policy
This policy may be updated periodically. Any changes will appear on this page, so please check regularly.
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Contact Information
For questions or requests regarding this Privacy Policy, contact: websales@chorleyelectrical.com
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How to Control Your Personal Information or Withdraw Consent
Under GDPR, you have the right to:
To exercise these rights, contact us at: websales@chorleyelectrical.com or write to:
Chorley Electrical Traders Limited 107 Halliwell Road Bolton BL1 3NE
If you previously consented to marketing, you may withdraw consent at any time by contacting us.
If you believe any information we hold is incorrect, please contact us immediately so we can update it.
You may request details of the personal information we hold about you in accordance with the Data Protection Act 1998 and GDPR by writing to the address above.
