Dexpro Vented Water Tap with Flexi Hoses 

Enjoy free mainland next working day delivery on all orders over £75 ex. VAT, excluding items over 1m in length and pallet deliveries. Orders under £75 incur a delivery charge of £7.50 ex. VAT.
In addition, we offer free local delivery within a 20‑mile radius of Bolton, regardless of order value.

Next‑day delivery is dependent on stock availability. While we aim to dispatch all orders received before 12pm on the same day for next working day delivery, this cannot be guaranteed. If next‑day delivery is critical, please call us on 01204 535222 to confirm stock availability and ensure your delivery requirements can be met.

Special Order Items are purchased directly from our suppliers once your order is placed. Lead times vary by product and supplier but are typically dispatched within five working days.

Some geographical areas, such as the Scottish Highlands, are not eligible for standard next‑day delivery. We are unable to guarantee next‑day service to the following postcodes:
AB31, AB33–38, AB44–56, IV, HS, KA27–28, KW, PA20–88, PH17–26, PH30–44, PH49–50, TR21–25, ZE.

Certain products may incur an additional surcharge due to their size, weight, or shipping complexity. This surcharge is applied once per order in addition to standard carriage charges.

If you are not at home when delivery is attempted, a card will be left with instructions for arranging collection or re‑delivery. If you require clarification on any aspect of our delivery charges or services, please do not hesitate to contact us.

We are unable to deliver to the Isle of Scilly, Jersey, Guernsey, Northern Ireland, Isle of Man, or any European destinations.

Chorley Electrical Traders Limited complies with—and aims to exceed—the Consumer Contract Regulations.

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If You Change Your Mind

You have 30 days from delivery to change your mind and request a return. Some returns may be subject to a handling charge, which will be confirmed in writing.

Before returning any items, you must obtain an SRN (Sales Return Number) by calling 01204 535222 or emailing websales@chorleyelectrical.com. Please have your original invoice number ready or include it in your email.

To return items, complete our Returns Form, available to download here: RETURNS_FORM, or request a copy from our sales office. Ensure the SRN number is written on both the returns form and the outer packaging (not the item packaging).

Important Notes:

• Returns are made at your own cost and risk.
• Items must arrive in perfect, resaleable condition, with undamaged and unmarked original packaging.
• Returned goods must reach us within 30 days of the SRN issue date.
• Refunds are processed within 14 days of receiving your return.
• Original delivery charges are non-refundable.

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Special Order Items

Items marked as “Special Order Item” carry a 15–30% restocking charge, meaning refunds will be 70–85% of the original value, depending on the supplier.

Refunds will not be issued if:

• You request cancellation more than 30 days after delivery.
• Items are returned without a completed returns form and SRN number.
• Goods are not in perfect resaleable condition.
• Original packaging is marked or damaged.
• Goods are received more than 30 days after the SRN issue date.
• Items deemed non-refundable are not collected or returned (additional charges apply).

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Faulty Items

Please notify us immediately if an item develops a fault. If the item is within the manufacturer’s warranty, we will arrange a repair, replacement, or refund as appropriate.

Faulty items must be returned with a completed returns form and SRN number.

If testing shows the product is not faulty or has been damaged due to incorrect installation, a refund or replacement will not be issued.

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Damaged Goods or Short Deliveries

Please check deliveries immediately. Any damage, shortages, or delivery errors must be reported in writing within 3 working days.

Claims made after 3 working days cannot be accepted.

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Return Address

All returns must be securely packaged and sent to:

Chorley Electrical Traders Limited
107 Halliwell Road
Bolton
BL1 3NE